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Privacy Policy
How we collect, use, and protect your information.
WarmPath, Inc. (“WarmPath,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (getwarmpath.com) or use our relationship intelligence platform (the “Service”). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
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Information We Collect
We collect information in three ways: information you provide directly, information collected automatically, and information from third-party integrations you authorize.
| Category | Examples | Source |
|---|---|---|
| Account Information | Name, email address, company name, job title, password | Provided by you at signup |
| Professional Network Data | LinkedIn connections, professional relationships, employment history of contacts | LinkedIn OAuth (when authorized) |
| Email & Calendar Data | Contact metadata, communication frequency, meeting history (not email body content) | Gmail / Microsoft OAuth (when authorized) |
| CRM / ATS Data | Placement records, candidate records, client records synced from Bullhorn or similar | ATS integration (when authorized) |
| Usage Data | Pages visited, features used, clicks, session duration, IP address, browser type | Collected automatically |
| Communications | Support requests, survey responses, emails to our team | Provided by you |
Note on email content: When you connect your email account, WarmPath only accesses metadata (sender, recipient, date, frequency) to calculate relationship strength. We do not read, store, or process the body content of your emails.
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How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve the WarmPath platform and its features
- To map your firm's collective professional network and surface warm introduction paths
- To deliver proactive alerts about intent signals (job postings, funding events, leadership changes) connected to your network
- To generate relationship strength scores and timing recommendations
- To send you product updates, security notices, and account-related communications
- To respond to your support requests and inquiries
- To analyze aggregated usage patterns and improve product performance
- To comply with legal obligations and enforce our Terms of Service
We do not sell your personal data or use it to train third-party AI models without your explicit consent.
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Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. Specifically:
- Account data is retained for the duration of your subscription plus 90 days after cancellation
- Network and relationship data synced from third-party integrations is deleted within 30 days of disconnecting the integration
- Usage logs are retained for up to 24 months for security and product improvement purposes
- You may request deletion of your account and associated data at any time (see Section 5)
When we delete data, we do so in a manner that makes it unrecoverable, unless we are required by law to retain it longer.
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Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your account and personal data
- Portability: Request an export of your data in a structured, machine-readable format
- Restriction: Request that we limit how we process your data in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Disconnect any third-party integration at any time from your account settings
To exercise any of these rights, contact us at privacy@getwarmpath.com. We will respond within 30 days. We will not discriminate against you for exercising any of these rights.
Opting out of marketing emails: You can unsubscribe from non-essential communications at any time by clicking “Unsubscribe” in any email or contacting us directly. Transactional and account-related emails cannot be opted out of while your account is active.
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Data Security
We take the security of your data seriously. Our security measures include:
- Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
- Role-based access controls limiting employee access to customer data
- Regular security reviews and vulnerability assessments
- Third-party integrations using OAuth 2.0 (we never store your credentials for connected services)
- Incident response procedures and breach notification protocols
No method of electronic transmission or storage is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security. If we become aware of a breach affecting your data, we will notify you as required by applicable law.
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Children's Privacy
WarmPath is a professional tool intended for use by adults in a business context. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us at privacy@getwarmpath.com.
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Third-Party Links
The Service may contain links to third-party websites, including LinkedIn, Bullhorn, and other platforms. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you connect to WarmPath.
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Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address on your account) and/or by posting a prominent notice on our website at least 14 days before the changes take effect. The updated policy will include a new “Effective Date” at the top.
Your continued use of the Service after changes take effect constitutes your acceptance of the revised policy. If you do not agree with the changes, you may close your account before they take effect.
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Questions? We're here.
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out:
WarmPath, Inc., Privacy Team
privacy@getwarmpath.comWe aim to respond to all privacy-related inquiries within 30 days.